External Hard Drive Files & Folders Disappeared Strangely?
Problem1: Hello, everyone! I have owned a WD external
hard disk that is nearly full with precious files, mails, videos and songs.
However, recently, after I have plunged this drive to my Dell computer, all the
reserved files and folders just disappeared weirdly when I click them there. I
really don’t know what’s going on there. Do you have any idea? How can I fix
this disk problem with ease? Thanks!
Problem2: Hey, yesterday, I just tried to access my
information stored inside a Toshiba external hard drive and only found many
unknown files and folders that had been turned into shortcuts. And then, I
tried to click these shortcuts and found nothing was opened or started. All of
my left drive documents, photos and other stuffs were all disappeared like
that. Are they all gone permanently? Or are they are recoverable? How about my
Toshiba drive? Is it failed somehow? Thanks for any useful clue!
Hey,
friends! Is there any other strange symptom of your external hard disk issue?
Only analyzing from your description, it sounds like that your external hard
drive contents are hidden due to viruses or the likes. No matter how weirdly
these drive files and folders are missing, here are possible reasons and
solutions for you to go on.
The Reasons behind This Missing Drive Folder Problem
Generally,
the external hard drive or memory card contents, including common pictures,
videos, documents, mails, messages and more, can disappear without any sign due
to many reasons. Here, two major ones will be introduced for you in details:
1).These drive files and folders are hidden somehow.
Have
you tried to hide the files or folders of your computer or removable storage
device before? If you do, perhaps these external hard drive contents are also
hidden somehow. That’s also why you cannot find them on your hard drive as
before. To let them useful and workable again, simply show them up again. This
often does no damage to your drive information and you also can easily restore
all original stuffs back with ease.
2).This drive is attacked by viruses unexpectedly.
The
drive contents also can be missing due to virus attacking, for the viruses also
hide storage device stuffs and bring many weird shortcuts, file damages and the
likes. When this really happens to you, firstly remove the hidden viruses
completely and try to take the original drive data back as much as possible
with data recovery software.
How to Fix This External Hard Drive Issue?
Want
to fix this hard disk issue and also restore the original hard disk stuffs
back? Here are detailed steps for you:
Step1. Show all hidden files & folders up.
If
your external hard drive contents are only hidden by you or someone else that
has used this drive recently, you are really lucky and can find all these
precious stuffs back by showing them all up again, like this: Start=> Run
=> Type in "control folders" => View=> Mark "Show hidden
files and folders" => OK.
And
then, carefully check whether all your original drive information is really
showed again completely.
But,
if no original files and folders are shown yet, go on reading these below
steps.
Step2. Scan all possible viruses out & remove them
all with antivirus software.
If you
cannot show everything back with the first way, your hard drive must be
attacked by viruses. To fix the drive issues and also rescue the reserved drive
data, run your installed antivirus software and scan this external drive to
remove all dangerous viruses, marelware, spyware and the likes. Carefully
follow the software suggestions to delete infected files and separate all
suspicious folders.
Step3. Format this external HDD to clean it up
completely.
Of
curse, in case that any terrible virus will not be scanned out by the antivirus
software and go on damaging your information and hard disk, also format this
external HDD to clean it up completely. The formatting processes always help
get rid of all possible disk threats.
Step4. Recover drive
contents with external hard drive data recovery software.
Still
want to get the hard drive contents back after formatting this drive to remove
all possible threats? OK! It is not impossible. Simply save no new stuffs to
this formatted external drive and download proper drive format recoverysoftware to scan this disk and also retrieve all recoverable files back. Also
remember to choose a free or paid one according to your own needs.
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